Welcome to Let’s Wholesale, your trusted online destination for premium groceries and fresh vegetables. We understand that sometimes, situations may arise where you need to request a refund or return. This Refund and return Policy outlines the procedures and guidelines for such instances to ensure a smooth and transparent process.

1. Refund Policy:

We take pride in the quality of our products and your satisfaction is our top priority. If, for any reason, you are dissatisfied with your purchase, please follow the guidelines below for a refund:

  • Eligibility: To be eligible for a refund, your request must be submitted within [number of days, e.g., 14 days] from the date of delivery.
  • Condition of Items: Returned items must be unused, in the same condition as received, and in their original packaging.
  • Approval Process: All refund requests are subject to review and approval. Once your request is received, we will inspect the items and notify you of the status of your refund.
  • Refund Process: If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within [number of days, e.g., 7 days].

2. Return Policy:

In the rare instance that you receive damaged or defective items, or if the items are different from what you ordered, please follow the guidelines below for a return:

  • Notification: Notify us of the issue within [number of days, e.g., 3 days] of receiving the order by contacting our customer support at [support@letswholesale.in].
  • Evidence: Provide clear photographic evidence of the damaged or incorrect items along with your notification.
  • Return Authorization: Once your request is reviewed and approved, we will provide you with a return authorization and instructions on how to return the items.
  • Return Shipping: We will cover the cost of return shipping for damaged or incorrect items.

3. Contact Us:

If you have any questions or concerns regarding our Refund & Return Policy, please contact our customer support at [info@letswholesale.in]. Our team is dedicated to ensuring your satisfaction and will assist you through the process.

Note: This policy applies specifically to B2B customers, including restaurants and hotels.

Thank you for choosing Let’s Wholesale. We appreciate your trust and look forward to serving you with the highest quality products and exceptional service.